Terms of Service

Effective Date: December 2021

Thank you for choosing Mattox Voice LLC, doing business as Poppy Vocal Studio. These Terms of Service ("Terms") outline the legal agreement between you ("you," "student," or "user") and Mattox Voice LLC ("we," "us," "our") regarding your use of our vocal instruction services. By accessing our services and utilizing our website, you acknowledge and agree to comply with these Terms.

1. Service Description

Poppy Vocal Studio provides private voice lessons and related services in the field of vocal instruction. Our offerings may include:

  • In-person lessons

  • Online lessons

  • Group lessons

  • Workshops

  • Other relevant educational programs

2. Payment and Billing

  • Payment Methods: Payments for services must be made according to the fee structure provided by Poppy Vocal Studio. Payments can be made through the designated payment methods on our website or as agreed upon between you and Poppy Vocal Studio.

  • Payment Schedules: Payment schedules and terms may vary based on the type of service and will be communicated to you before the initiation of services.

  • Non-Refundable Payments: All payments are non-refundable once services have been rendered.

3. Lesson Scheduling and Cancellation

  • Scheduling: Lesson scheduling must align with the studio's policies, which will be communicated to you upon enrollment.

  • Cancellation: Cancellations should also follow the studio's policies. Failure to attend scheduled lessons without prior notice may result in the forfeiture of the lesson without a refund.

4. Intellectual Property

All materials, content, and resources provided by Poppy Vocal Studio are protected by copyright. You may not reproduce, distribute, or share any materials without explicit permission. You agree not to use any of our intellectual property for commercial purposes.

5. Privacy

Poppy Vocal Studio respects your privacy and handles your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your personal data as described in our Privacy Policy.

6. Termination

  • Our Rights: We reserve the right to terminate or suspend your access to our services, with or without cause, at any time.

  • Your Rights: You may terminate your use of our services by providing us with written notice.

7. Disclaimers and Limitations of Liability

  • No Guarantees: Poppy Vocal Studio does not guarantee specific results or outcomes from vocal instruction.

  • Service Basis: Our services are provided on an "as is" and "as available" basis.

  • Liability: We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

8. Governing Law

These Terms are governed by the laws of the state of Virginia, and any disputes will be subject to the jurisdiction of the courts located within the state of Virginia.

9. Changes to Terms

We reserve the right to modify or amend these Terms of Service at our discretion. Any changes will be updated on our website with the revised effective date.

10. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at info@poppyvocalstudio.com.

By using our services, you agree to these Terms of Service. If you do not agree with any part of these Terms, you may not use our services.